Effective Date: July 8, 2025
Welcome to TarkovQuestie. These Terms of Service ("Terms") constitute a legally binding agreement between you, the user ("you"), and the owner and operator of TarkovQuestie ("we," "us," "our").
By creating an account, accessing our website at https://tarkovquestie.com, or using our Windows application (collectively, "the Service"), you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use the Service.
The Service is available only to individuals who are at least 18 years old. By using the Service, you represent and warrant that you are 18 years of age or older.
To access the core features of our Service, you must create an account through a third-party service, such as Google or Yandex. By doing so, you authorize us to access the account information provided by that service, such as your name, email address, and profile picture, as detailed further in our Privacy Policy.
You are responsible for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. A single user subscription allows for only one active session of our application at a time.
TarkovQuestie provides a standalone Windows application that offers interactive maps, quest markers, and other information to assist players of the video game Escape from Tarkov. Our Service may utilize data from third-party APIs, such as tarkov.dev, to provide some of its features.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to install and use our application for your own personal, non-commercial use for the duration of your active trial or subscription. We retain all right, title, and interest in and to the Service, including our website, application, logos, and all related intellectual property.
Free Trial: We offer new users a one-time, 3-day free trial, which begins upon account creation. No payment information is required for the trial. Upon expiration of the trial, access to the application will be disabled unless a subscription is purchased.
Subscriptions & Billing: The Service is offered on a subscription basis and is billed in advance on a recurring, periodic basis (e.g., monthly). Your subscription will automatically renew at the end of each billing cycle unless you cancel it.
Payment Processing: All payments are securely handled by our third-party payment processor, Stripe. We do not store or have direct access to your full payment card details.
Price Changes: We reserve the right to change our subscription prices. We will provide you with at least 60 (60) days' notice of any price changes by sending an email to the address associated with your account.
You may request a refund for your initial subscription purchase within 3 (3) days of the transaction date. Beyond this 3-day window for a first-time purchase, subscription fees are non-refundable. To request a refund or to discuss exceptional circumstances, please contact our support team at tarkovquestie@support.com.
To provide certain features, such as in-map location markers, our application reads the file names of screenshots located within your computer's Documents/screenshots/Escape from Tarkov/ folder. The application does not upload or transmit the actual screenshot images or their content to our servers; it only reads local file names to provide its service.
You agree that you will not:
Disclaimer of Affiliation: TarkovQuestie is an independent service. We are not affiliated with, endorsed, sponsored, or approved by Battlestate Games, the developer of Escape from Tarkov. All trademarks and copyrights related to Escape from Tarkov are the property of Battlestate Games.
"AS IS" Service: The Service is provided "AS IS" and "AS AVAILABLE" without any warranties, express or implied. We do not warrant that the service will be uninterrupted, secure, timely, or error-free.
Assumption of Risk: The use of any third-party software alongside a video game may be against that game's terms of service. You acknowledge and agree that you use our Service at your own risk. We are not responsible for any penalties, sanctions, or other disciplinary actions taken against your Escape from Tarkov game account, including suspension or termination.
To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, or goodwill, resulting from your access to or use of, or inability to access or use, the Service. Our total liability to you for any and all claims arising from the use of the Service is limited to the total amount of subscription fees you have paid to us in the twelve (12) months preceding the event giving rise to the claim.
Termination by Us: We reserve the right to terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including, but not limited to, a breach of these Terms, non-payment of fees, or suspected fraudulent or illegal activity.
Termination by You: You may cancel your subscription at any time through the Stripe management portal, which is accessible via your account dashboard on our website. To request the permanent deletion of your account and all associated data, you must contact our support team at tarkovquestie@support.com.
These Terms shall be governed and construed in accordance with the laws of Portugal, without regard to its conflict of law provisions. You agree to first attempt to resolve any dispute, claim, or controversy informally by contacting us. If the dispute is not resolved through informal negotiation, you agree to submit to the exclusive jurisdiction of the courts of Portugal.
Changes to Terms: We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will notify you of any material changes by email or through a notice on our website. Your continued use of the Service after such changes become effective constitutes your acceptance of the new Terms.
Contact Us: If you have any questions about these Terms, please contact us at tarkovquestie@support.com.